FAQ

FAQ

Community Success LLC is the directory of online small businesses within Tristate, surrounding areas, Florida & Canada. On community-success.com created to make it easier to shop small and support all small businesses.

You will! And we’ve made it simple! Once approved, you can access your profile to set up your listings. You will have your own login to add your business bio, add photos and videos, your business contact information and update subcategories within your category.

It’s simple! You just have to click on “SUBMIT LISTING” on our homepage and choose the right subscription for you.

The answer is No! As long as you provide a form of communication that our customers can connect to you, you will be able to join. This can be in the form of social media link, website or phone number.

To get the maximum exposure and seen on our Featured Vendors section, you can subscribe to our Featured listing. You will have the opportunity for your profile to be one of the first listings to be viewed right on our homepage.

We cannot guarantee that you’ll have an increase in sales in a short time, but we can guarantee that we’ll be driving viewers to your directory daily. We also promise to keep your backlink active for the full 12 months. That’s 12 months of extra SEO juice that Google uses to boost your rankings. And if you continue to participate in the Directory year over year, your backlink will only get stronger!

If you have an issue with a small business, please contact the business first and allow them the opportunity to resolve the situation. If the problem is not resolved, you may contact us at Communitysuccesss@gmail.com  and we will review the small business and their partnership with Community Success LLC. Please note Community Success LLC is not responsible for any action taken off community-success.com including, but not limited to purchases and communication. If you feel a business should no longer be represented on community-success.com for any reason please send an email to Communitysuccesss@gmail.com  and we will review your suggestion. 

Payments for Community Success subscriptions are non-refundable. You can downgrade to the Basic (free) plan when you cancel your subscription. If you are a Premium subscriber (monthly) and you downgrade to the Basic plan, your profile will continue to be displayed with the Premium benefits until the end of the month’s billing cycle. After that, you will not be charged a monthly fee and your profile will be displayed as a Basic listing. There will be no refunds before the month is up.  

If you are a Featured subscriber (annual) and cancel your subscription, your profile will continue to be displayed with the Featured benefits until the end of the year’s billing cycle. After that, you will not be charged a yearly fee and your profile will be displayed as a Basic listing. There will be no refunds before the year is up.  

Click here to review the steps to edit your business page.

 

The vendors under the Featured subscription plans are guaranteed to get at least once a month on Community Success Instagram Stories. We may repost content from your page to our Instagram/Facebook stories tagging your business so that customers can follow you directly.

Yes, you can! Monthly and Annual subscriptions automatically renew until you cancel your plan or choose to switch to the Basic plan. 

After you are logged in, click on ‘Account Settings’ link, you will see the ‘Current Password’ field, type your current password in this field and your new password on the fields ‘Password’ and ‘Retype Password’, then hit the submit button.

If you forget your password, please click on the ‘Forgot your Password?’ link of the front of the main page  on the SIGN IN Page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the ‘Manage Account’ section, where the password can be updated.

Yes, with the Basic plan, it’s absolutely free! You can still list your business with contact information to get your name out there.